current attrition rate in india 2011

current attrition rate in india 2011 : Erratic working hours and perceived lack of long-term career growth has led to 55 percent increase in attrition rate of Indian BPOs in the last four months, an industry chamber study has said.

During December 2010-April 2011, the attrition rate in the business process outsourcing (BPOs) has increased to 55 percent from about 40 percent in the same period during the previous year, Assocham study said.

Although the BPO sector has been popular since the beginning as it has opened up plenty of job opportunities, the high attrition rate has plagued the sector now,

Services offered by the IT/ITES and BPOs in the domains of pharmaceuticals and financial services have registered an attrition rate of 60 percent; in retail and IT sectors 50 percent; and in automobiles, FMCG and infrastructure sectors 50 percent.

India’s BPO industry is facing a stiff competition from countries like Mexico, Philippines, Malaysia, China, Canada and Ireland.

Attrition rate may go up 25% in 2011
Employees treat a 10% pay rise as satisfactory and call it a boom year when salaries jump by 30%. Indian companies are forecast to grow 9% and salaried class expects higher increments during 2011-12.
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Attrition highest in B'lore, Hyderabad & Chennai
Ms Lala points out that the attrition has been the maximum at the junior and middle level positions. Even Delhi have a high attrition rate of 15.26%. Among the cities surveyed, both Ahmedabad (9.02%) and Mumbai (9.83) had the lowest attrition rates in the last one year. Even during the last three months (April-June 2011), the attrition levels in both Mumbai and Ahmedabad were just over 7%, while both Chennai and Hyderabad had attrition rates over 10%. Read More...

India’s IT industry on recruitment spree
Ajoyendra Mukherjee has one of the toughest jobs in corporate India. Every year the man who handles the recruitment of Tata Consultancy Services, India’s largest software and outsourcing company, hires an army of new people as the Mumbai-based group expands its operations globally. Read More...

Software major's social chat room
In a move to launch more employee-friendly initiatives, India’s second largest IT exporter Infosys (formerly Infosys Technologies) has launched a social media platform for its employees. Said to be an equivalent of Facebook, the social networking platform ‘Infosys Bubble’ allows an employee to share his/her views, pictures, moods and blogs among 1,33,560 fellow Infoscions. Read More...

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